Reference

MACAW88 Privacy Policy for Your Account

MACAW88 Privacy Policy explains what we collect when you open an account, sign in on mobile or desktop, browse Live Baccarat and Dice, or use DANA and QRIS.

Account dataWallet recordsDevice signalsYour privacy choices
MACAW88 MACAW88 Privacy Policy for Your Account
PRIVACY HELP

Three Routes for Privacy Requests

A clear contact path helps you ask what data we hold, why we use it or how to correct an account detail.

Account request Use the account support route to ask for a copy, correction or deletion request concerning your profile data. Include your registered contact detail so we can locate the right account.
Wallet query For DANA, OVO, GoPay or QRIS records, send the payment reference and date, but never share a password or full wallet security code. We use the reference to check status.
Access concern If a sign-in or phone verification issue exposes the wrong account details, contact support through the account path. We may ask questions to confirm that the request is yours.
DATA PRACTICES

Six Privacy Controls We Explain Clearly

Privacy depends on practical handling, not vague promises. We separate account details from the device signals needed to keep a session working, record wallet references for payment reconciliation and limit support access…

Data collection

We collect details you submit for account creation and phone verification, plus session and device signals that help us recognise a returning browser. Required fields are presented during the account step.

Cookie choices

Cookies and similar browser storage can keep a session active and remember selected settings. You can clear them in your browser, although doing so may require another account sign-in.

Account security

We use sign-in records, phone verification and account checks to reduce mistaken access. Never send your password, wallet PIN or one-time security code through a support request.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a payment status. We do not need your wallet PIN to investigate a receipt.

Retention period

We keep account, transaction and support records only for the period needed for the stated service, security checks or legal duties. The period can differ by record type and local law.

Change requests

Ask us to correct, access or remove eligible personal data through the account support route. We confirm the requester first, then explain any reason a record must remain.

Privacy Policy Answers Before Account Access

These Privacy Policy answers address the searches we hear most often before an Indonesian account is opened. They explain data collection, wallet references, browser behaviour, correction requests and the steps we use to confirm your identity.

It covers account details, phone verification, browser and device signals, wallet references, sign-in activity and support messages connected with your account. It also explains your access, correction and deletion request options.

Phone verification helps us connect the account request to the correct contact detail and reduce mistaken access. We use the result for account security and do not ask you to send a security code to support.

Yes. We may handle DANA, QRIS, OVO, GoPay, bank transfer or virtual account references to match payment status and investigate receipts. These references do not require your wallet PIN.

Send a request through the account support route and use your registered contact detail. We confirm that the request is yours before explaining what data can be supplied and in which format.

Yes. Tell us which account detail is incorrect and provide the matching registered contact information. We check the request, update eligible records and explain any data that cannot be changed.

Browser cookies or storage can retain a session and selected settings on your mobile or desktop browser. Clearing them can sign you out, so you may need to complete account access again.

Use the account support route and ask which record you mean, such as profile, payment reference or support message. We explain the applicable retention reason and how local law affects the request.